Terms of Service

Effective date: June 10, 2026

These Terms of Service ("Terms") govern your use of the website at sunrisesolutionus.com (the "Site") and the software development, AI integration, automation, consulting, and related services (the "Services") provided by Sunrise US Solutions Inc ("Sunrise," "we," "us," or "our"). By using the Site or engaging us for Services, you agree to these Terms.

1. Who may use the Site and Services

The Site and Services are intended for businesses and for individuals who are at least 18 years old. By using them, you represent that you meet these requirements and, if acting for a company, that you have authority to bind that company to these Terms.

2. Services and engagements

Specific projects are defined in a written proposal, quote, statement of work, or invoice agreement (each an "Engagement"). Each Engagement describes the scope, deliverables, timeline, and fees. If an Engagement conflicts with these Terms, the Engagement controls for that project.

Estimates and timelines are good-faith projections. We will communicate promptly if scope or schedule needs to change, and material changes will be agreed in writing before additional fees apply.

3. Fees, invoices, and refunds

• Fees are set out in the applicable invoice or Engagement and are payable according to its stated terms.
• Invoiced amounts are considered accepted unless you dispute them in writing within 30 days of the invoice date by emailing admin@sunrisesolutionus.com, describing the basis of the dispute.
• Refunds are issued only through this dispute process. We review disputes in good faith and will refund amounts we determine were billed in error or not earned.
• Late amounts not under good-faith dispute may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

4. Client responsibilities

You agree to provide timely access to the information, accounts, decisions, and feedback reasonably needed to perform the work, and you represent that materials you supply do not infringe the rights of others.

5. Intellectual property

You own what we build for you. Upon full payment of all fees for an Engagement, all custom deliverables created for you under that Engagement are assigned to you. Until full payment, we retain ownership of deliverables and grant you a limited license to evaluate them.

We retain ownership of our pre-existing tools, libraries, know-how, and generic components that are not specific to your business; we grant you a perpetual, non-exclusive, royalty-free license to use them as embedded in your deliverables. Third-party and open-source components remain subject to their own licenses, which we will identify on request.

6. Confidentiality

Each party will protect the other's non-public business information with at least reasonable care and use it only for the Engagement. This obligation survives the end of an Engagement for three (3) years; trade secrets are protected for as long as they remain trade secrets.

7. AI services disclosure

Some deliverables incorporate third-party artificial-intelligence models and services. AI output can be inaccurate or incomplete. Unless an Engagement states otherwise, you are responsible for human review of AI-generated content used in your business, and we are not liable for decisions made in reliance on AI output.

8. Warranties and disclaimer

We warrant that Services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AN ENGAGEMENT, THE SITE, SERVICES, AND DELIVERABLES ARE PROVIDED "AS IS" AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE, SERVICES, OR THESE TERMS WILL NOT EXCEED THE FEES YOU PAID US FOR THE ENGAGEMENT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. These limits do not apply to a party's breach of Section 6, infringement of the other party's intellectual property, or amounts owed under Section 3.

10. Dispute resolution — binding arbitration

Any dispute arising out of or relating to these Terms, the Site, or the Services that cannot be resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in the State of Connecticut, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Both parties waive the right to a jury trial and to participate in a class action. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or confidential information.

11. Governing law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules.

12. Termination

Either party may terminate an Engagement on written notice if the other party materially breaches and fails to cure within 15 days. On termination, you pay for work performed through the termination date, and Section 5 applies to paid-for work.

13. General

These Terms plus any Engagement are the entire agreement between us regarding their subject matter. We may update these Terms by posting a revised version with a new effective date; continued use of the Site after changes means you accept them. If any provision is unenforceable, the rest remain in effect. Neither party is liable for delays caused by events beyond its reasonable control.

14. Contact

Questions about these Terms: admin@sunrisesolutionus.com